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Shipping

We use UPS standard service for all our international orders. It takes 4-6 working days to be delivered to the customers' shipping address.

Shipping cost for all international orders over 200€ is free of charge (orders below 200€ have an 8-12€ shipping cost - up to 2 kilos and there is a surcharge of 1.5-2 EUR per additional kilo depending on the country of shipment). 

Orders containing high weight/volume items (such as cases of tennis balls and/or other oversized items) will have a Shipping Surcharge, automatically displayed in the cart during the purchase and are excluded from free shipping. 

Currently we ship to the following European Union countries:

Austria
Belgium
Bulgaria
Croatia
Czech Republic
Denmark
France
Germany
Hungary
Ireland
Italy
Luxemburg
Monaco
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweeden
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PRODUCT RETURN POLICY

If the product you ordered was correctly shipped to you by e-tennis and is not defective, but does not satisfy your needs, you are responsible for returning it to our warehouse within 14 days from the date you received it, at your own expense.

Return address:

e-tennis Nikolaou Plastira 99 str.
P.C. 55132
Kalamaria, Thessaloniki
Greece
Tel. 0030 2311 205080

Once the product has been returned, we will replace it with another product.
If the price of the product on the date of purchase exceeds €200 and the product is not oversized or overweight (shipping weight under 2 kg), e-tennis will cover the shipping cost of the new product back to you.
If the product price is below €200, or if the product is oversized or overweight (shipping weight over 2 kg), the new product will be shipped to the customer at their own expense, according to our Europe Shipping Price List.

Rackets

To return a new racquet, the following two conditions must be met:
1)The plastic wrap on the handle has not been removed.
2)The racket has not been played with. There must be no ball fuzz on the strings or scrapes on the bumper guard.

Shoes and Apparel

Shoes must not have been worn outdoors and must be in as-new condition. The original shoe box must also be returned in good condition.
Apparel must be in brand-new condition, and the original tags and packaging must remain intact.
Please send the shoes or apparel with a note stating whether you would like credit or an exchange. The original invoice or receipt must also be included.

Other Equipment

All other equipment can only be replaced if it was shipped faulty by e-tennis.

PRODUCTS RECEIVED WITH AN OBVIOUS DEFECT

If the product you ordered has an obvious defect when received and its original tags and packaging remain intact, you must first report the defect or email a photograph of the defective product to e-tennis at info@tenniscom-s4pragnesh.etennisdev.eu.
You must then return the product, at our expense, to our warehouse within 2 months from the date of purchase.

E-tennis will either replace the defective product or refund the customer.
However, if no obvious defect is found in the returned product, you will be charged both the shipping cost to our warehouse and the shipping cost for returning the product to you, regardless of the value of your order.
After the 2-month period has passed, the customer cannot claim a replacement or refund.

PRODUCTS THAT DEVELOP A PROBLEM AFTER USE

If the product you ordered was received in perfect condition but develops a problem after a short period of proper use, within a maximum period of 6 months, you must first report the defect to e-tennis at info@tenniscom-s4pragnesh.etennisdev.eu.
You must then send the product to our warehouse at your own expense, together with the original invoice or receipt and a note describing the problem. We will then send the product to the manufacturer.
The manufacturer will determine whether the product is defective. If the manufacturer confirms that the product is defective, we will replace it free of charge and ship the replacement back to you at our expense.
You may choose to purchase another product while the defective product is being assessed for warranty replacement.

YOU CANNOT CLAIM MONEY BACK.

However, if the manufacturer determines that the product was improperly used, you will not receive any credit. You will also be required to pay the shipping costs if you would like the “defective” product returned to you.
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  • Български

Toolz

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  1. Toolz Marking Circles x 4 TOTMKR4GR

    Toolz Marking Circles x 4

    SKU: TOTMKR4GR
    Special Price €11.90 MSRP €13.00 As low as €10.00
    Buy 2 for €11.00 each
    Add to Wish List
  2. marked-lines-green
    -17%

    Marked Lines (35cm) x 10

    SKU: TOTML10
    Special Price €19.90 MSRP €24.00
    Add to Wish List
  3. Corners (27x27 cm) x 4 TOTMEK4GE

    Corners (27x27 cm) x 4

    SKU: TOTMEK4GE
    Special Price €11.90 MSRP €13.00 As low as €10.00
    Buy 3 for €10.00 each
    Add to Wish List
  4. ground-sleeve-83-mm-for-tennis-posts-round-set-of-2-40401

    Ground Sleeves For Round Posts x 2

    SKU: 40401
    Special Price €50.00 MSRP €55.00
    Add to Wish List
  5. ground-sleeve-80-x-80-mm-for-tennis-posts-square-set-of-2-40431

    Ground Sleeves for Square Posts x 2

    SKU: 40431
    Special Price €50.00 MSRP €55.00
    Add to Wish List
  6. Cover for ground sleeve 83 mm
    -13%

    Universal Cover For Round Ground Sleeve 83 mm x 2

    SKU: 40420
    Special Price €34.90 MSRP €40.00
    Add to Wish List
  7. single-sticks

    Single Sticks - set of 2

    SKU: 40650
    Special Price €72.90 MSRP €80.00 As low as €70.00
    Buy 4 for €70.00 each
    Add to Wish List
  8. topspin-ball-tube-16-ball

    Topspin Ball Tube - 18 ball

    SKU: SPBSO
    Special Price €24.90 MSRP €27.00 As low as €20.00
    Buy 2 for €24.00 each
    Add to Wish List
  9. padel-net-posts-black

    Padel Net Posts with Plate - Set of 2

    SKU: 630012
    Special Price €600.00 MSRP €650.00
    Add to Wish List
  10. toolz-medicine-ball-6-kg
    -14%

    Toolz Medicine Ball - 6 kg

    SKU: TZMB6
    Special Price €37.90 MSRP €44.00
    Add to Wish List
  11. toolz-medicine-ball-7-kgr
    -11%

    Toolz Medicine Ball - 7 kg

    SKU: TZMB7
    Special Price €39.90 MSRP €45.00
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  12. Tennis Posts Square - set of 2 TOZBTPAQ.2
    -10%

    Tennis Posts Square - set of 2

    SKU: TOZBTPAQ.2
    Special Price €520.00 MSRP €580.00
    Add to Wish List
  13. Tennis Posts Square - set of 2 TOZBTPAQ.1
    -12%

    Tennis Posts Square - set of 2

    SKU: TOZBTPAQ.1
    Special Price €530.00 MSRP €600.00
    Add to Wish List
  14. Tennis Posts Square - set of 2 TOZBTPAQ.
    -10%

    Tennis Posts Square - set of 2

    SKU: TOZBTPAQ.
    Special Price €540.00 MSRP €600.00
    Add to Wish List
  15. Tennis Posts Steel USA Square
    -10%

    Tennis Posts Steel USA Square - set of 2

    SKU: 40424
    Special Price €450.00 MSRP €500.00
    Add to Wish List
  16. tennis-posts-round-tp83-404471
    -10%

    Tennis Posts Round TP83 - set of 2

    SKU: 404471
    Special Price €450.00 MSRP €500.00
    Add to Wish List
  17. tennis-posts-round-aluminium
    -10%

    Tennis Posts Round TP83 - set of 2

    SKU: 404001
    Special Price €450.00 MSRP €500.00
    Add to Wish List
  18. Tennis Posts Round white
    -10%

    Tennis Posts Round TP83 - set of 2

    SKU: 404111
    Special Price €450.00 MSRP €500.00
    Add to Wish List
  19. Tennis Posts Round TP83 Green
    -10%

    Tennis Posts Round - set of 2

    SKU: 404101
    Special Price €450.00 MSRP €500.00
    Add to Wish List
  20. Toolz Terra Band (Heavy) TZTBHBL
    -11%

    Toolz Terra Band (Heavy)

    SKU: TZTBHBL
    Special Price €8.90 MSRP €10.00 As low as €8.00
    Buy 3 for €8.00 each
    Add to Wish List
  21. Topspin Ball Tube x 18 TOBASR

    Topspin Ball Tube x 18

    SKU: TOBASR
    Special Price €24.90 MSRP €25.00 As low as €20.00
    Buy 2 for €24.00 each
    Add to Wish List
  22. Toolz Terra Band (Extra Heavy) TZTBXHBK
    -18%

    Toolz Terra Band (Extra Heavy)

    SKU: TZTBXHBK
    Special Price €9.90 MSRP €12.00 As low as €9.00
    Buy 3 for €9.00 each
    Add to Wish List
  23. toolz-multi-resistance-trainer-pro
    -17%

    Toolz Multi Resistance Trainer Pro

    SKU: TZMRTP
    Special Price €49.90 MSRP €60.00
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  24. Toolz Wrist and Ankle Weight - 3 kg TZWRAN3
    -10%

    Toolz Wrist and Ankle Weight - 3 kg

    SKU: TZWRAN3
    Special Price €19.90 MSRP €22.00
    Add to Wish List
  25. Toolz Wrist and Ankle Weight - 2 kg TZWRAN2
    -17%

    Toolz Wrist and Ankle Weight - 2 kg

    SKU: TZWRAN2
    Special Price €14.90 MSRP €18.00
    Add to Wish List
  26. Toolz Wrist and Ankle Weight - 1 kg TZWRAN1
    -18%

    Toolz Wrist and Ankle Weight - 1 kg

    SKU: TZWRAN1
    Special Price €9.90 MSRP €12.00
    Add to Wish List
  27. Toolz Therapy Massage Peanut Ball TZTHMEPBL
    -18%

    Toolz Therapy Massage Peanut Ball

    SKU: TZTHMEPBL
    Special Price €9.90 MSRP €12.00
    Add to Wish List
  28. Toolz Super Band (Medium) TZSUBAM
    -11%

    Toolz Super Band (Medium)

    SKU: TZSUBAM
    Special Price €17.90 MSRP €20.00
    Add to Wish List
  29. Toolz Super Band (Light) TZSUBAL
    -18%

    Toolz Super Band (Light)

    SKU: TZSUBAL
    Special Price €9.90 MSRP €12.00
    Add to Wish List
  30. Toolz Super Band (Heavy) TZSUBAH
    -10%

    Toolz Super Band (Heavy)

    SKU: TZSUBAH
    Special Price €19.90 MSRP €22.00 As low as €18.00
    Buy 2 for €18.00 each
    Add to Wish List
  31. toolz-gymnastic-ball-65cm
    -12%

    Toolz Gymnastic Ball 65cm

    SKU: TZGNB65
    Special Price €14.90 MSRP €17.00
    Add to Wish List
  32. Toolz Medicine Ball - 5 kg TZMB5

    Toolz Medicine Ball - 5 kg

    SKU: TZMB5
    Special Price €32.90 MSRP €35.00
    Add to Wish List
  33. exercise-mat
    -10%

    Toolz Exercise Mat (180 x 60 m)

    SKU: TZEXCMAT
    Special Price €26.90 MSRP €30.00 As low as €25.00
    Buy 2 for €25.00 each
    Add to Wish List
  34. Exercise Wheel TZEXCWDIA
    -17%

    Exercise Wheel

    SKU: TZEXCWDIA
    Special Price €14.90 MSRP €18.00
    Add to Wish List
  35. Loop Trainer TZSTSBP
    -20%

    Loop Trainer

    SKU: TZSTSBP
    Special Price €79.90 MSRP €100.00
    Add to Wish List
  36. Drag Net Mega Star
    -17%

    Drag Net Mega Star (2 x 1.50m)

    SKU: 41030
    Special Price €189.90 MSRP €230.00
    Add to Wish List
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